
FAQ – Botulinum + Vita-A Retinol Shot Wrinkle-Lift Cream
Do you offer a return policy?
Do you offer a return policy?
Yes — we offer a 180-day hassle-free return policy. If you’re not satisfied with your purchase for any reason, you can contact our support team within 180 days of receiving your order for assistance with a return or refund.
How much should I use each time?
How much should I use each time?
Start with a pea-sized amount for the whole face.
Using more does not necessarily give better results and may increase irritation.
Where can I apply this cream?
Where can I apply this cream?
It is generally intended for the face. Avoid the immediate eye area, lips, and broken or irritated skin.
If using on the neck, start with a small amount and test tolerance first.
Can sensitive skin use it?
Can sensitive skin use it?
Sensitive skin can try it, but a patch test is strongly recommended first (behind the ear or along the jawline).
Start with a small amount, low frequency, and pair with a good moisturizer. If your skin barrier is compromised (visible redness, stinging, irritation), focus on barrier repair first.
Who is this cream suitable for?
Who is this cream suitable for?
This cream is ideal for people who want to improve the look of fine lines, dryness-related lines, rough texture, dullness, and loss of firmness. It’s especially suitable for anyone looking to add anti-aging care to their daily skincare routine.
Is this a retinol product? Can beginners use it?
Is this a retinol product? Can beginners use it?
Yes, this is a Vita-A Retinol skincare cream designed for wrinkle care and smoother-looking skin.
Beginners can use it, but it’s best to follow a “start slow” approach:
- Weeks 1–2: Use 2–3 nights per week
- Week 3 onward: Gradually increase frequency based on skin tolerance
- If discomfort occurs, reduce frequency
How do I use it for best results?
How do I use it for best results?
Recommended night routine:
- Cleanser
- Toner / serum (gentle formula)
- Retinol cream (this product)
- Moisturizer (if extra hydration is needed)
Tip: If you’re a beginner or have sensitive skin, try the “sandwich method”:
Moisturizer → Retinol cream → Moisturizer to help reduce irritation.
How soon can I see results?
How soon can I see results?
Results may vary depending on your skin type and how consistently you use it. In general:
- Smoother-feeling, more radiant-looking skin may be noticed earlier
- Visible improvement in fine lines, texture, and firmness usually takes more consistent use over time
For best results, use regularly and pair with moisturizer and sunscreen.
Visible results in 
"Over the past two years, I started noticing more fine lines around the corners of my eyes, and my skin didn’t feel as smooth or firm as it used to. That small change made me feel more self-conscious, especially in bright light or close-up conversations. After starting LOVILDS® , the difference was striking — the wrinkles around my eyes looked softened, and my skin felt noticeably smoother, firmer, and tighter. I finally felt more confident in how fresh and refined my skin looked."
"I've always felt I looked older than I should — my cheeks were sagging, the lines around my mouth and the deepening forehead wrinkles only made it worse. I even thought about getting injections, but at my age I was terrified of ending up with a stiff, unnatural look that everyone could notice. I spent hundreds on luxury creams, but they barely made a difference. With LOVILDS®, I started seeing real results in less than two weeks — my skin felt firmer, my contours looked lifted, and for the first time in years, my reflection didn't make me feel older than I am. I'm excited to keep going, because it finally feels like something is working."
Here’s the challenge: most “anti-aging” creams work only on the surface — hydrating and smoothing temporarily — but never reaching the deeper layers where collagen breaks down and cell renewal slows.

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