Contact Us
Order Tracking
To check the latest status of your order, please visit the official tracking platform: https://www.17track.net/en. You can easily track your shipment in real-time through this link.
Need Further Assistance?
For other questions or concerns, we recommend first visiting our FAQ Help Center—you may find immediate answers to common inquiries there. If you can't find the information you need, feel free to leave your message directly via the contact form below.
Office Hours & Response Time
Our customer support team is available from 9:00 AM to 5:00 PM EST. We strive to respond to all emails within one business day. If you haven't received a reply within this timeframe, please check your spam/junk folder as our message may have been filtered incorrectly.
A friendly reminder: We are working diligently to get back to you as quickly as possible. Sending multiple duplicate emails may delay our response process, so please kindly wait for our reply after submitting your inquiry.
Direct Contact
Email: support@romght.com
TEL:+1 510 751 0182
We value every inquiry from you and are committed to providing thoughtful and efficient support. If you have any other needs during the shopping process, please don't hesitate to get in touch with us through the above channels.